Once your order has been shipped, you will receive a confirmation email with shipping details and a tracking number to monitor your order's progress.

If you made the purchase using your account, you can check the status of your order by logging into your account here and and visiting the ‘Orders’ section.

If you placed your order as a guest, you can still track its status through the "Track My Order" section available here.

If the tracking number does not work or is non-existent, please do not be alarmed as the process of transferring information from the courier to our systems can take up to a maximum of 24 hours to complete. During this time, information regarding your order may be incomplete or the tracking number may be indicated as “non-existent”.
For this reason, we encourage that you check again after 24 hours have elapsed since you received your email with the tracking information. The information will be updated directly by the courier.